With no lock-in, you can change your plan once a month or leave. If you have any device, accessory or service add-ons attached to your plan, you will have to pay any remaining amount owing as a one-off payment.Ĭhanges to your plan: Your upfront mobile or data plan may change (including price and inclusions). Your data allowance is for personal use in a smartphone or tablet in Australia only and the FairPlay Policy applies.Ĭancelling your plan: If you cancel your Telstra upfront mobile or data plan, you will not receive a pro rata refund for the remainder of your month. The speeds you actually receive may vary depending on a range of factors including your device, location, number of users and download sources. In addition, heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods.

1.5mbps isn’t suitable for HD video or high speed applications, and means that some web pages, social media content and files may take longer to load). Instead, you can continue to access data up to speeds of 1.5Mbps.

You won’t be charged if you go over your monthly data allowance. Device discounts do not apply to cancelled Device Payment Contracts.ĭata usage: This plan comes with a data allowance to use in Australia. If you cancel your Device Payment Contract early, cancel your data plan during the device payment term or move to an ineligible data plan during the payment term, you’ll need to pay out your device, in full. Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.ĭevice Payment Contract: You must have an eligible Telstra Data Plan in order to have a Device Payment Contract. Outside 4GX areas, you will switch to our fastest available 4G or 3G speeds. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G or 3G. Check coverage at /coverage.ĤGX:The Telstra Mobile Network offers 4GX in all capital CBDs and selected suburban and regional areas and is progressively rolling out to more places. In non-5G coverage areas, you’ll automatically switch to our 4G or 3G. Telstra 5G: Telstra currently offers 5G in select areas and is progressively rolling it out to other areas.

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